By purchasing tickets to Forever Fest through the Service you agree to be bound by the Agreement.
If you have any questions about this Agreement, PLEASE CONTACT US.
This preamble shall form an integral part of the Agreement.
The parties to the Agreement (the “Parties”) are:
68 Broadview Avenue, Unit 104
Toronto, ON, M4L 2N2
– AND –
The Legacy of Hope Foundation
1427 Ogilvie Road, Suite 4B
– AND –
You (also referred to as the “Customer”, and may be written as “You” or “you”)
You hereby agree to purchase and The Legacy of Hope Foundation and Reimagineit agrees to sell the ticket(s) detailed in your Order Confirmation (as defined below) (the “Ticket(s)”). The purchase of the Ticket(s) grants the Ticket holder the revocable license to attend the event described on the Ticket(s) (the “event”). No other relationship between the Parties, either expressed or implied, is created by your purchase of the Ticket(s).
Once your order is confirmed and your payment completed, you will receive a confirmation page and/or email indicating a confirmation number (the “Order Confirmation”). You must keep your confirmation number.
If, for any reason whatsoever, you do not receive a confirmation number or if you receive an error message or encounter a service interruption while you are completing the purchase of Ticket(s), it is your entire responsibility to contact our Customer Service Department at INFO@FOREVERFEST.CA to confirm whether your order has been properly processed. You are solely responsible for any problem that may occur during the purchase of Ticket(s). In such case, The Legacy of Hope Foundation and Reimagineit shall not be responsible for any loss (monetary or otherwise) that may result from any problem occurring during the purchase of Ticket(s) through this website, including, without limitation, the failure of a transaction to be completed or confirmed, whether through the actions of The Legacy of Hope Foundation, Reimagineit and /or its related entities, or a third party.
Orders will be processed only after a billing address and other billing information have been verified. Incorrect billing or credit card account information can delay the processing of the order and the delivery of the Ticket(s). In such case, The Legacy of Hope Foundation or Reimagineit’ Customer Service Department may attempt to contact you, using the information provided at the time of purchase. If The Legacy of Hope Foundation and Reimagineit is unable to reach you after an initial attempt, it reserves the right to cancel your order and sell your Ticket(s) to another customer.
OBLIGATION TO PAY
By accepting the terms of this Agreement, you agree to pay the full price of the Ticket(s) ordered, including any applicable taxes and delivery, convenience and other fees, as described on the Order Confirmation. Ticket(s) prices for events that occur in Canada are stated in Canadian Dollars.
REFUNDS AND EXCHANGES
You must review your Ticket(s) selection before you submit and confirm your order. Subject to the provisions below for an event cancelled and/or postponed, there are no exchanges or refunds once the Ticket(s) have been purchased.
The Ticket(s) are delivered electronically via email ONLY or, when such option is possible, by will call (pick-up). Note that certain delays and fees are applicable depending on the delivery mode you choose.
EVENT CANCELLED AND/OR POSTPONED
If the event is cancelled or postponed, The Legacy of Hope Foundation and Reimagineit may, at its sole and exclusive discretion, either offer you an exchange or a refund. You have the sole responsibility of verifying if the event for which you have purchased tickets through this website is cancelled or postponed. If the event is cancelled or postponed, The Legacy of Hope Foundation and Reimagineit will inform you through this website about the reasoning behind the cancellation however it is the sole discretion of The Legacy of Hope Foundation and Reimagineit and pursuant to the conditions then in force, on whether a refund will be issued or not. The Legacy of Hope Foundation and Reimagineit shall in no event be held liable for any damage and/or expense incurred by you as a result of the event being cancelled or postponed. The tickets purchased through this website by The Legacy of Hope Foundation and Reimagineit are for the festival (Forever Fest) and not for the performances and / or concerts taking place within the event. All festival performers, including headliners, are subject to change or cancellation at any time without notice. No exchange or refund will be issued if a festival performer is changed or if his/her performance is cancelled, rescheduled or delayed and The Legacy of Hope Foundation and Reimagineit shall in no event be held liable for any damage and/or expense incurred by you as a result of such change, cancellation, rescheduling or delay.
The Legacy of Hope Foundation and Reimagineit may change its refund and/or exchange policies at any time, at its sole and exclusive discretion. Any change to the policy may be found at the present URL.
RIGHT TO CANCEL TICKETS, REFUSE ACCESS
The Legacy of Hope Foundation and Reimagineit reserves the right to cancel any Ticket(s) or order of Ticket(s) through this website without refund or compensation and to institute legal proceedings against you if you breach any provision of the Agreement or this website.
THE LEGACY OF HOPE FOUNDATION AND REIMAGINEIT RESERVES THE RIGHT TO REQUEST PHOTO ID OF THE TICKET(S) HOLDER.
The Ticket(s) purchased on this website are revocable licenses and admission to a Ticket holder may be refused for any reason (or no reason) at the sole discretion of The Legacy of Hope Foundation, Reimagineit, their employees, agents, officers or representatives, upon refunding the Ticket’s face value. Except as provided herein, Ticket(s) shall not be redeemable for cash.
RECORDING, TRANSMISSION AND PUBLICATION
You hereby grant The Legacy of Hope Foundation and Reimagineit the right to use your image, likeness, actions and statements in any transmission, publication or reproduction of the event in any means or circumstances, without any further permission or compensation.
USE OF PERSONAL INFORMATION
LIMITATION OF LIABILITY
By accepting the terms of the Agreement, you assume all risk, liability and responsibility for any and all damages of any nature suffered by you, including, without limitation, bodily harm and loss of property incurred during or in connection with the event. Furthermore, you hereby waive any and all rights to claim damages, monetary or otherwise, or to institute civil, criminal, administrative or legal proceedings against The Legacy of Hope Foundation and Reimagineit , its affiliates and other related entities or their directors, officers, administrators, employees, representatives and all other persons acting on behalf of The Legacy of Hope Foundation and Reimagineit, resulting from any cause whatsoever arising either before, during or after the event.
In certain cases, applicable laws may not allow the limitation of liability set forth above, so this limitation of liability may not apply in such particular cases. If any part of this limitation of liability is found to be invalid or unenforceable for any reason, then The Legacy of Hope Foundation and Reimagineit’aggregate liability (and that of its affiliates and other related entities or their directors, officers, administrators, employees, representatives and all other persons acting on behalf of The Legacy of Hope Foundation and Reimagineit) under such circumstances for liabilities that otherwise would have been limited shall not exceed fifty Canadian dollars (CAN$50).
You hereby agree to indemnify and hold harmless The Legacy of Hope Foundation and Reimagineit, its affiliates and other related entities, their directors, officers, administrators, managers, employees, representatives and all other persons acting on behalf of The Legacy of Hope Foundation and Reimagineit from and against any and all claims, actions, damages or other demands, including, but not limited to, reasonable costs and expenses of litigation such as counsel fees, arising from or relating to your purchase of Ticket(s) (including, without limitation, relating to your presence at the event and to any of your act or omission before, during or after the event).
APPLICABLE LAWS AND EXCLUSIVE JURISDICTION
The Parties hereby agree that this Agreement shall be governed by and interpreted according to the laws applicable within the Province of Ontario in force at the time, without regard to conflict of law provisions. Furthermore, the Parties hereby elect to submit to the exclusive jurisdiction of the Courts of the Province of Ontario, in the Judicial District of Toronto, in respect of any action or proceeding arising out of or related to the Agreement. However, the foregoing clause is in force without prejudice to the rights of The Legacy of Hope Foundation and Reimagineit to obtain any protective proceeding such as an injunction from any competent court having jurisdiction.
The following paragraph appears on all printed Tickets and forms an integral part of the Agreement:
IMPORTANT – No exchange and no refund including, without limitation, as a result of a delay, the rescheduling or the cancellation of the performance of a festival performer or as a result of a change of festival performer. Upon cancellation of the event for which no other date has been selected, The Legacy of Hope Foundation and Reimagineit may, in its sole discretion and pursuant to the conditions then in force, offer a refund. Tickets may not be sold or transferred commercially or for promotional purposes, with or without consideration, without the prior written consent of The Legacy of Hope Foundation and Reimagineit. The ticket may not be used for advertising purposes and may not be subject to a contest, draw, giveaway or sweepstake without the prior written consent of The Legacy of Hope Foundation and Reimagineit. Any falsification or resale is prohibited. The ticket is void when declared lost or stolen by the ticket holder. Lost or stolen tickets will not be replaced. The holder of this ticket assumes full responsibility as to the risks and dangers that may result from this event and waives any claim for loss or damage whatever the cause may be, incurred or suffered by him before, during or after the event. The holder of this ticket relinquishes any claim resulting from the capture of his/her image while on the premises where the event takes place and the use and/or transmission of such image for promotional purposes or other. Ticket holders are bound by all rules and regulations in force on the premises where the event takes place. THE FOLLOWING ITEMS may not be brought on the premises where the event takes place including, without limitation, weapons, alcoholic beverages and illegal drugs. The use of cameras, audio and video recording devices (including when incorporated in cellular phones or other mobile devices) for commercial use is also prohibited. The ticket holder and ticket holder’s belongings may be searched at the entrance. Ticket holder must abide by the security protocol in effect to be allowed entry to the premises where the event takes place and attend the event. The Legacy of Hope Foundation and Reimagineit reserves the right to deny access to the event to any person whose presence is deemed undesirable and/or evict any patron whose behaviour is considered inadequate with or without a refund of the ticket price.
Where a Court of competent jurisdiction declares a portion of the Agreement invalid or unenforceable, the remainder of the Agreement shall remain in force.
The headings in the Agreement are provided for clarity only and do not form an integral part of the Agreement.
Where you have read the Agreement in English, the Parties agree that the Agreement shall be drawn up in the English language.
Maple Leaf Forever Park,
Toronto, ON M4L 2N2